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Customer Feedback

Global Parts, Inc., as a certified ISO 9001 + AS9120 company, measures Customer Satisfaction as an important element of assuring the performance of our Quality Management System. The attached Customer Satisfaction survey will help Global Parts monitor our customer's perceptions and experience, in an effort to continuously improve our processes. Please take a few moments to complete our brief survey of 7 questions.

We thank you in advance for your valued opinion.

Sincerely,

Global Parts, Inc.

Please rank us on a scale from 1-5, with 5 being highest in satisfaction. Your comments are also welcome.
  1. How would you rate the response time of our quotes to your RFQ's?
  2. How would you rate our communications and response times to emails?
  3. How would you rate our availability on AOG response after hours?
  4. How would you rate the accuracy of your orders?
  5. How would you rate the quality of our parts?
  6. How would you rate our packaging and shipping performance?
  7. How would you rate your overall customer satisfaction with Global Parts, Inc.?

    8. Additional General Comments:

    Name:

    Email Address:

    Company Name: (required field)