Request Form

WARRANTY REPLACEMENT REQUEST
ALL FIELDS MUST BE COMPLETED. IF A FIELD IS NOT APPLICABLE PLEASE ENTER 'N/A' IN THE FIELD. FAILURE TO COMPLETE EACH FIELD REQUESTED COULD RESULT IN A $1,500 ADMINISTRATIVE FEE.
AIRCRAFT INFORMATION
Aircraft Serial Number, Model Number and Tail Number*
Flight Hours on Aircraft*
Cycles on Aircraft*
FAILED UNIT
Part Number*
Serial Number*
Detailed Failure Description*
Would you like to attach any files to this submission (image files, etc.)?*
File(s)
Drop files here or

Accepted file types: jpg, png, pdf, doc, docx, zip, rar.
Flight Hours on Failed Unit*
Cycles on Failed Unit*
Date of Installation of Failed Unit*
Date of Removal of Failed Unit*
Part Number and Serial Number of Replacement Installed, if available*
REPLACEMENT SHIPPING INFORMATION
Name of Business Where Replacement Unit is to Be Shipped*
Address Where Replacement Unit is to Be Shipped*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Method of Shipment*
Freight Account Number*
WARRANTY REQUEST INFORMATION
Is this warranty recommended by a FIELD SERVICE REP or CUSTOMER RESPONSE CENTER?*
- Yes
- No
Case Number and FSR/CRC Name*
I acknowledge that this request will incur an evaluation fee if no fault is found with the part being returned to Global Parts, Inc
- Yes

PART INFORMATION
ALL FIELDS MUST BE COMPLETED. IF A FIELD IS NOT APPLICABLE PLEASE ENTER 'N/A' IN THE FIELD. FAILURE TO COMPLETE EACH FIELD REQUESTED COULD RESULT IN A $1,500 ADMINISTRATIVE FEE.
Part Number*
Quantity*
Was Part Installed, Fitted or Used for Troubleshooting*
- Yes
- No
What Specific Reason Caused the Part to be Ordered and No Longer Required?*
Was the Tamper-Proof Seal Voided or Part Removed from ESD Bag?*
- Yes
- No
Aircraft Model and Serial Number*
Aircraft Flight Hours / Cycles*
I acknowledge that a 25% restocking fee applies to this return request*
- Yes

WRONG PART INFORMATION
ALL FIELDS MUST BE COMPLETED. IF A FIELD IS NOT APPLICABLE PLEASE ENTER 'N/A' IN THE FIELD. FAILURE TO COMPLETE EACH FIELD REQUESTED COULD RESULT IN A $1,500 ADMINISTRATIVE FEE.
Part Number*
Quantity*
Was the Tamper-Proof Seal Voided or Part Removed from ESD Bag?*
- Yes
- No
Was Part Installed, Fitted or Used for Troubleshooting*
- Yes
- No
Please Explain*
What Drove You to Order This Part?*
What is the Correct Part Number Needed*
Was the Correct Part Purchased from Global Parts, Inc*
- Yes
- No
Please Provide Your PO# or GPI Sales Order #*
Aircraft Model and Serial Number*
Aircraft Flight Hours / Cycles*
I acknowledge that a 25% restocking fee applies to this return request*
- Yes

Your return request is now ready to be submitted. Your request will be reviewed and someone will get back to you with further instructions. Thank you for your business!
Phone
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