Returns - GlobalParts

WARRANTY REPLACEMENT REQUEST
ALL FIELDS MUST BE COMPLETED. IF A FIELD IS NOT APPLICABLE PLEASE ENTER 'N/A' IN THE FIELD. FAILURE TO COMPLETE EACH FIELD REQUESTED COULD RESULT IN A $1,500 ADMINISTRATIVE FEE.
AIRCRAFT INFORMATION
Aircraft Serial Number, Model Number and Tail Number*
Flight Hours on Aircraft*
Cycles on Aircraft*
FAILED UNIT
Part Number*
If entering multiple part numbers pleaseseparate the list with commas
Serial Number*
Detailed Failure Description*
Would you like to attach any files to this submission (image files, etc.)?*
File(s)
Drop files here or

Accepted file types: jpg, png, pdf, doc, docx, zip, rar, Max. file size: 5 MB, Max. files: 3.
Flight Hours on Failed Unit*
Cycles on Failed Unit*
Date of Installation of Failed Unit*
MM slash DD slash YYYY
Date of Removal of Failed Unit*
MM slash DD slash YYYY
Part Number and Serial Number of Replacement Installed, if available*
REPLACEMENT SHIPPING INFORMATION
Name of Business Where Replacement Unit is to Be Shipped*
Address Where Replacement Unit is to Be Shipped*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Method of Shipment*
Freight Account Number*
WARRANTY REQUEST INFORMATION
Is this warranty recommended by a FIELD SERVICE REP or CUSTOMER RESPONSE CENTER?*
- Yes
- No
Case Number and FSR/CRC Name*
I acknowledge that this request will incur an evaluation fee if no fault is found with the part being returned to Global Parts, Inc
- Yes

PART INFORMATION
ALL FIELDS MUST BE COMPLETED. IF A FIELD IS NOT APPLICABLE PLEASE ENTER 'N/A' IN THE FIELD. FAILURE TO COMPLETE EACH FIELD REQUESTED COULD RESULT IN A $1,500 ADMINISTRATIVE FEE.
Part Number*
If entering multiple part numbers pleaseseparate the list with commas
Serial Number*
Quantity*
Was Part Installed, Fitted or Used for Troubleshooting*
- Yes
- No
What Specific Reason Caused the Part to be Ordered and No Longer Required?*
Was the Tamper-Proof Seal Voided or Part Removed from ESD Bag?*
- Yes
- No
Aircraft Model and Serial Number*
Aircraft Flight Hours / Cycles*
I acknowledge that a minimum 25% restocking fee applies to this return request*
- Yes

WRONG PART INFORMATION
ALL FIELDS MUST BE COMPLETED. IF A FIELD IS NOT APPLICABLE PLEASE ENTER 'N/A' IN THE FIELD. FAILURE TO COMPLETE EACH FIELD REQUESTED COULD RESULT IN A $1,500 ADMINISTRATIVE FEE.
Part Number*
If entering multiple part numbers pleaseseparate the list with commas
Serial Number*
Quantity*
Was the Tamper-Proof Seal Voided or Part Removed from ESD Bag?*
- Yes
- No
Was Part Installed, Fitted or Used for Troubleshooting*
- Yes
- No
Please Explain*
What Drove You to Order This Part?*
What is the Correct Part Number Needed*
Was the Correct Part Purchased from Global Parts, Inc*
- Yes
- No
Please Provide Your PO# or GPI Sales Order #*
Aircraft Model and Serial Number*
Aircraft Flight Hours / Cycles*
I acknowledge that a minimum 25% restocking fee applies to this return request*
- Yes

Your return request is now ready to be submitted. Your request will be reviewed and someone will get back to you with further instructions. Thank you for your business!
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Return Request